For Customer Support Teams
Stop losing your best support macros in a chat thread
PromptHub gives your support team versioned, shared prompt macros with role-based access — so every agent uses the same up-to-date answer, and you can see who owns what.
How PromptHub solves this
Instead of macros scattered across pinned messages and personal notes, your team works from one shared, versioned prompt library — with role-based permissions so editors can update a macro and viewers can't accidentally break it.
What's included
Prompt Versioning
Every macro update is versioned, so you can see exactly what changed and roll back if a rewrite doesn't land.
Team Sharing
Share prompt libraries with your whole support team — access follows your organization, not a spreadsheet link.
Role-Based Access
Admin, Components Editor, Prompt Creator, and Viewer roles control who can edit a macro versus who can only use it.